Written by: Thomas H. Davenport, Matthias Holweg and Dan Jeavons | Published by: c.2023 Harvard Business Review In the 1990s, business process reengineering was all the rage: Companies used budding technologies such as enterprise resource planning (ERP) systems and the
Written by: Emily Rose McRae, Peter Aykens, Kaelyn Lowmaster and Jonah Shepp | Published by: c.2023 Harvard Business Review In 2022, business leaders faced an increasingly unpredictable environment, with evolving return-to-office policies, higher employee turnover, and burned-out employees (more
Author: Ulrik Stig Hansen and Eric Landau | c.2022 Harvard Business Review Today, companies everywhere are generating unprecedented amounts of data. While data has always grown naturally as a byproduct of economic and business activity, these days, as more
In recent years, more and more large companies have migrated their IT infrastructure to the cloud. However, with greater scale comes more complexity, and managing cloud operations can become increasingly challenging as an organization grows. In this article, we’ll explore
Authors: Christian Stadler, Constance E. Helfat, and Gianmario Verona | c.2021 Harvard Business Review Large organizations have long understood the importance of innovation. But what does it take to transform an R&D project into a technology solution that teams
Author: Jim Chilton | c.2023 Harvard Business School Publishing Corp. When OpenAI launched its revolutionary artificial intelligence language model ChatGPT in November 2022, millions of users were floored by its capabilities. For many, however, curiosity quickly gave way to
When it comes to data loss prevention (DLP), organizations tend to focus on technical safeguards like firewalls, encryption, and software. While these measures are important, they only address one part of the equation. So, what about the other crucial element:
Author: Dagny Dukach | Published by: c.2023 Harvard Business School Publishing Corp. Most people try to do the right thing most of the time. But “right” is relative, of course. This has been especially evident in the recent generative
Author: Juliette Kayyem | Published by: c.2022 Harvard Business School Publishing Corp. There’s a tremendous focus on leadership, communication, and planning in the business literature about crisis and disaster management. Security teams tend to be overly concerned about the
Author: Stuart Madnick | Published by: c.2023 Harvard Business Review Misinformation is frequently mentioned in the media, usually in the context of politics and viewed synonymously with fake news. Although these are serious issues, a bigger and more personal danger
