Where Digital Transformations Go Wrong in Small and Mid-Size Companies
Digital transformation is not just ‘doing digital.’ It's a deliberate, strategic repositioning of one’s business in today’s digital economy.
The Data Economy Is a Barter Economy
What's the best way for businesses to ethically use data in this data economy? This question is sparking endless angst in today’s board rooms.
Are Customers Lying to Your Chatbot
As chatbots and other digital interfaces grow more common, bending the truth to save a buck has become easier than ever.
Bad data sapping your team's productivity?
Bad Data Is Sapping Your Team’s Productivity
Written By: Thomas C. Redman | Publication: Harvard Business Review In principle, new technologies help companies increase productivity: Logistics systems ensure that they have the right quantities of things…